Privacy Policy

At Nordis Camping Shop, we value your privacy as much as you value reliable gear on your adventures. This policy explains how we collect, use, and protect your personal information – treating your data with the same care we apply to crafting our premium outdoor equipment.

1. Information We Collect

Like packing essential gear for an expedition, we only collect what’s necessary:

• Order Information: Name, shipping address, payment details (processed securely), email, and phone number
• Account Details: If you create an account, we store your login credentials and preferences
• Technical Data: IP address, browser type, device information – like tracking your route, but digital
• Communication Records: Emails, live chats, and other correspondence with our adventure specialists

2. How We Use Your Information

We use your data with the precision of a professional mountaineer:

• Process orders and deliver your outdoor gear worldwide (excluding Asia and certain remote regions)
• Provide customer support as reliable as our hiking boots
• Improve our website and products – like refining gear based on field tests
• Send service-related communications (order confirmations, shipping updates)
• With consent, send promotional offers about new camping equipment and special expeditions
• Prevent fraud with 24/7 monitoring – our digital equivalent of bear-proof containers

3. Data Sharing & Disclosure

We share information only when absolutely necessary, like choosing trusted expedition partners:

• Payment Processors: Secure partners like PayPal and card networks to complete transactions
• Shipping Carriers: Only what’s needed to deliver your gear worldwide
• Legal Requirements: When required by law or to protect our rights
• Service Providers: Carefully vetted companies that help operate our shop

We never sell your personal information to third parties.

4. Data Storage & Security

We protect your data with expedition-grade security measures:

• SSL encryption – like a waterproof layer for your information
• PCI-DSS compliant payment processing
• Secure servers with limited access
• Regular security audits – our version of equipment checks
• Data retention only as long as necessary

While we implement robust protections, no system is 100% secure – just as no gear is completely weatherproof.

5. Your Rights

You have control over your data, like adjusting your pack’s contents:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of your data under certain conditions
• Restriction: Limit how we use your information
• Objection: Opt-out of certain processing
• Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – the digital equivalent of trail markers:

• Essential Cookies: Required for basic functions like shopping cart
• Performance Cookies: Help us improve our website
• Marketing Cookies: Used with consent for personalized ads

You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

As a global supplier to adventurers in over 60 countries, your data may be transferred outside the UK/EEA. We ensure such transfers comply with data protection laws through appropriate safeguards.

8. Changes to This Policy

We may update this policy occasionally, just as we refine our gear offerings. Significant changes will be communicated to users.